Uncategorized Archives - ServiceM8 UK Consultants

Reviews

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FixFlo Job Export to ServiceM8

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FixFlo Job export to ServiceM8 is not yet possible via Zapier However work can be shared to ServiceM8 users using the free Email Inbox addon. --/-- SM8 Email Inbox is a fast way to convert emails into new jobs. You can forward job-related emails directly into ServiceM8 including all attachments, and do one of three things: convert them directly into new Jobs import the email into an existing Job diary remove the email All client details and attachments will auto-populat...
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How we work with ServiceM8 users

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ServiceM8 users come to us a different stages, from, investigating systems, to having run a successful service business for over 10 years - all wanting to improve productivity and use of tech. Typically everyone we have conversations with, that have used ServiceM8, are offered a mini-audit - this enables us to fully understand how the system is working for the business owner. The mini-audit allows us to identify and report quick wins for users, and also gives us a chance to make recommenda...
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Can Paperless Systems Reduce Cross Contamination?

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The less that people have to handle and pass things around, whether it is a pen and clipboard, or sheets of paper from the person completing the form to the supervisor, then to the person who files the form away - the less chance of cross-contamination! Can paperless systems reduce cross contamination, in businesses - and ultimately remove risks to employees? During a business trip in mid-March, earlier this year, we were in Scotland - even then the guidance for small hotel owners (from Touri...
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Customer Service Vs Customer Experience

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Customer Service Vs customer experience are often used interchangeably - but, is that correct? This post is going to be going through some of the biggest differences between customer experience and customer service. (If you would like to learn how this relates to growing an engineering services company - always happy to schedule a chat.) The first key thing to understand is the difference of customer service vs customer experience - customer service is part of a holistic customer experience, ...
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How to Systemise your Business in 5x Easy Steps

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We thought that you would appreciate this simple yet valuable & scalable process to systemise your business & sack yourself from day to day. Step 1. Make a note of what you do as you do it in bullet point form and transfer it to a mindmap Step 2. Send it each Tuesday to a virtual or personal assistant to type up and order in your manuals with clear page refs & indexes, & send back to you Fri 3pm to check (Search on Google: ‘Virtual Assistant {Your Location}’ or go to a loca...
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Systemisation of Your Trade Business

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When you consider systemisation of your trade business, the first thing that jumps to owners minds is, “That’s a load of work - how can I possibly find the time!” You will only have to invest time in setting up these systems once. In the long run, it will save you hours, days and weeks per year. Automation and systemisation is something we take very seriously in our own business. These systems are in the form of flow diagrams, with one chart being developed for each element of the busin...
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