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Recent Posts

Customer Portal from ERP/MRP/CRM Sector
Serviceguru Customer Portal
Made Smarter MRP Systems Manchester
Too Much 5* Feedback
When Will ServiceM8 Franchise End
Serviceguru Price Comparison – New to ServiceM8
Free Training – CP12 Certificate Form for ServiceM8
iCluster iQluster and Industry 4.0
ServiceM8 Smarter Marketer Facebook Group – February Zoom
Thomas Wiggins Commercial Chimney Sweeping Ltd

News

Elite Heating and Plumbing Franchise Opportunity

Elite Heating and Plumbing Franchise is now taking enquires to join one of the most innovative and service driven new business opportunities in the UK – are you:- feeling unappreciated and ready for change? would you like to set up your own business but don’t really know where to start? Are you a great at your job and want something more, but don’t want the burden of: 🔧 Answering the phone and booking in jobs? 🔧 Building a reputation from square one? 🔧 Negotiating terms with suppliers? 🔧 Finding the best software to work for your business? 🔧 Setting up digital forms? 🔧 Feeling alone in a competitive industry without support? The Elite Heating Company is a new way to build your business with the fantastic support, reputation and infrastructure which has been already been tried and tested by Elite. Benefit from a ready-to-go business model with benefits such as:- 💥 Centralised call centre and diary assistance 💥 Ready-to-go software setup and business automation 💥 World class business coaching 💥 Graphics, uniform, livery and national marketing efforts 💥 Proprietary free lifetime access to Vixit, a revolutionary new paid video support tool for your customers 💥 Parts and Materials priced from and delivered to your jobs within 30 minutes Elite Heating and Plumbing Franchise, is the brain child of Ettan Bazil – and has grown from his successful heating and plumbing business – you can read his story here. Offering goes live from 16/04/2021 – click Plumbing Franchise to register directly for more details Alternatively if you would like to learn more about how ServiceM8 offers a no obligation free trial, simply schedule a call at your convenience.
ServiceM8 One Full Star Review

We recently received this ServiceM8 One Full Star Review. It was for our assisting with the implementation of a full Job Management and CRM system. The transformation to the business was dramatic. The project was carried out while the business was in lock-down, which was placing particular strain on their paper/excel/diary based in-house system. The project consisted of a number of elements:- Mapping the outline requirement Understanding the Job Management / CRM for Tattoo Studio requirements for 10 staff and 20+ freelancers Connecting with accounting/QuickBooks Assisting with workflow Using ServiceM8 for Voucher Management (prize / gifts / cash). Please see the One Full Star Review. “Russell has really opened my eyes on how to make my business run so much smoother and more streamline than I could ever imagine. I honestly think once we implement everything he has helped us with over the past 3 weeks will save me and my team at leased 40 hours a week. It will improve my business in so many ways. My customer retention will improve, my sales will improve, our losses will be much less, our customer and contractor relations will improve, my team well-being will improve, and we will have more time to concentrate on developing the brand. Very clever guy with a hunger to solve problems. Listens thinks it out and comes up with solutions. I’m sure we will continue to work together on future projects. Thanks Russell.” Review is taken form Russell’s LinkedIn profile, more information can be found there. ServiceM8 was a perfect fit Job Management / CRM for Tattoo Studios because of the unique pricing model. Tattoo Studios with more than 5 staff and freelancers benefit because the system of the flexible, no contract price model – businesses pay per Job not per user license. If you would like any more information please do not hesitate to get in touch.
Gold Plating Network – Largest in the World

Creating the largest gold plating network in the world is no mean feat! However if anyone can do it Laban Roomes can! We are proud to be working with GoldGenie helping them to promote and sell their propriatory gold plating kits to UK (and global) customers – all with the aim of promoting and delivering continual best practice within gold plating service sector. In order to continually improve the gold plating service sector Laban is working to grow a network and community of people interested in, and active in the gold plating industry. There are a number of benefits to being in the GoldGenie gold plating network, including the ability to sell GoldGenie luxury gifts – and benefit from affiliate sales commission. To find out more about one of the largest gold plating networks in the world, and the immediate opportunity for drop shipping luxury gold plated gifts see here. If you would learn more about how we help service companies to improve efficiency and make more money, simply schedule a quick call when it is convenient

Recent Blog Posts

Customer Portal from ERP/MRP/CRM Sector

There are various customer portals available from SM8 Partners, we have been exploring the possibility of creating a ServiceM8 Customer Portal from ERP/MRP/CRM sector. Why would we do this, I guess the short answer is because this is a feature not offered by ServiceM8 in its core offering and Add-Ons. And we believe that it is a critical functionality that can be required when ServiceM8 users become larger and work with more complex organisations, especially letting agents, property managers, and the NHS. What are we thinking about? In the first instance a simple web based portal that can: be registered, and accessed by large customers – unlimited users be fed real time by information entered into ServiceM8 show customers what stage their Jobs are at. allow customers to see, accept/decline changes to their Jobs allow ‘WhatsApp’ style communication against each Job Report Key Performance Indicator’s, initially, how many times Jobs have been rescheduled – by client and supplier The initial idea is that: MCoG ServiceM8 Customer Portal would be updated real time, using the ServiceM8 REST API. Pricing: Free Trial (View Only); and £31.99 per connected customer (allowing unlimited registered users). We will be exploring the idea and working on a minimum viable product during the first quarter of next year, if there is enough interest, beta system users will be signed up and further scoping carried out, with the aim of launching V1.0 in Q2 of 2022. Please see below initial screenshots/functionality of ServiceM8 Customer Portal from ERP/MRP/CRM sector.
Serviceguru Customer Portal

Serviceguru Customer Portal for ServiceM8 ServiceM8 does not have an inbuilt customer portal, which has created a clear opportunity for third party developers to create tools to improve the customer service element – when trades companies are dealing with larger clients like letting agents and property management businesses. Serviceguru customer portal aims to resolve this. We continually receive enquiries for customer portals from our clients and prospects. While we believe that ServiceM8 has incredible ‘inside the box’ capability – there are some times when a robust customer portal could add massive value to our clients operations. When customer portals would work:- Larger trades customers, with multiple customer service/account management teams Service focused trades customers – that offer out of hours support ServiceM8 clients that feel they are possibly outgrowing SM8 When customer portals will not work:- Small trades companies, offering more customer ‘control’ could increase admin/schedule changes When trades customers ask for a portal – however will never use it – because they continue to ‘pick up the phone!’ The trades company has not fully explored/utilised the out of the box ServiceM8 functionality and add-ons. The Serviceguru Customer Portal introduction video clearly shows how their add-on syncs with ServiceM8. The portal is competitively priced at £15.99, and even comes with a FREE 14 day trial – you can find out more about Serviceguru Customer Portal and other add-ons that are available from them and purchase online here. Alternative Customer Portals to Serviceguru: PortalMeIn from DDDesign; also check out our ServiceM8 Customer Portal early stage idea/proposal. —/— FREE Mini-Audit – are you are an existing user of ServiceM8 and think that you are not using the system to its full in your service business? We work with over 100 trades/service companies, from one system user to over 50 users within a single company.. In order to make it a quick and simple as possible for you – the busy business owner – you can find out more about how we typically identify three or more improvements.. here. The amazing thing is that the results of our mini audits can be implemented quickly (at no cost to you!).
Made Smarter MRP Systems Manchester

Made Smarter MRP Systems Manchester is enabling engineering companies to take advantage of grants to improve business efficiency by creating a smarter manufacturing facility. Typically engineering manufacturing companies in Manchester use out of date systems, like SAGE Manufacturing, or even worse have no MRP or ERP systems in place. Grants and funding, of up to £20,000 is available for ambitious engineering business owners that want to their business through digitalisation projects, as well as systematisation, projects can also include bespoke software development, digital twinning, and even website development – all wit the aim of modernising Manchester base businesses, and delivering ‘an industrial revolution’. Manchester was the heart of the first industrial revolution, “Made Smarter in now making the North West region the central focus of the fourth industrial revolution – Industry 4.0” said Russell Mills. If an engineering manufacturing company wishes to take full advantage of Made Smarter MRP systems in Manchester – there are a number of solutions that Made Smarter is promoting, these include:- Flowlens Statii Progress Plus Tricorn – Fitfactory Emax Systems MRPeasy 123 Insight Typically, depending on the sector, and focus that the company has – be it:- Metal processing Steel fabrication CNC Turning CNC Milling Plasma and laser cutting and profiling Made Smarter, once they fully understand how an individual company operate, and more importantly how they wish to grow their businesses, it is easier for a Manchester based advisor to make an informed shortlist of recommended systems and technology One of the main considerations for when choosing an MRP or ERP system is whether it should be hosted on the companies premises or as a Cloud based SaaS solution. This is an important consideration, as it not only impacts on the data security, but also on the initial and ongoing costs to manage and run the system. Typically the likes of: Flowlens, Statti, and MRPeasy are Cloud based SaaS offerings. Alternately: Progress Plus, Tricorn – Fitfactory, and Emax Systems are on-premise hosted solutions. If you would like to assess your current business processes, with the aim of adopting new MRP or ERP technology, and you are based in Manchester, do not hesitate to contact us for a free on-site or online assessment of your business to help you with your system selection process.

Testimonials

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