Over the months I have had quite a few ServiceM8 clients telling me that they had too much 5* Feedback, and they felt that it was not benefiting their businesses because it did not mean anything externally to ServiceM8..
This is a really interesting dilemma, and ServiceM8 did start to address this in their 2020 update by introducing an automated Facebook/Google review request for all 4/5*Feedback that was received. In our view this is a great development, however just because the system auto ...
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